Question 1

How does the circulation work?

Accepted Answer

We want THE BOX to circulate and be reused a 1,000 times before it needs reconditioning.

We therefore designed many ways for THE BOX to circulate:

If you receive a shipment that you want to return (partially), you just have to push the button on THE BOX to arrange the return to the sender.
If you have an empty unit of THE BOX, you can always use it for your own shipment.
If you have THE BOX at home, you can return it to a nearby partner shop and get a reward for doing so. He will then give it to the next person in need of packaging.
You can always give an empty unit to a neighbor or a friend so he can use it.
You can use THE BOX to send goods to recycling, resale or refurbishment [think: Backmarket and similar platforms].
You can use THE BOX for a donating to one of our NGO's partners.
We are also working with logistics providers to let them collect unused units of THE BOX when they deliver shipments to bring them back into circulation.

Question 2

How do I ship goods with THE BOX?

Accepted Answer

Quite simply, you take THE BOX, put the contents to send in it (to measure the weight) close the lid (our holding mechanism takes care that everything stays safely in place), enter the recipient address in our app, buy a shipment label and send the label directly to THE BOX.

Question 3

Where does your profit come?

Accepted Answer

We offer a variety of services that make sending and receiving parcels smart, easy and frustration-free. Our profits are derived from the sale of those services, which we call Packaging-as-a-Service. Because we use a unit of THE BOX at least 1,000 times, we can generate at least thousand times more revenue.

Question 4

Why don't you have institutional investors?

Accepted Answer

The financing of the mass production would actually be solved very quickly that way. We have received many offers from investors who would immediately finance the first batch of THE BOX. But we don't want the rich to become even richer. Furthermore we want to share and enrich everyone who believes in us. Therefore we want to give you the opportunity to make a difference, and also profit with us. Because without you and your courage to change something for the better, our idea is nothing: the consumer is king! You will use THE BOX and actively contribute to our success, so you also deserve to profit from our growth. Let's build a fair and sustainable ecosystem, from which we can profit together.

Question 5

What is the Business model of LivingPackets?

Accepted Answer

We call it Packaging-as-a-Service. We want to stop the use of waste packaging and invented the packaging of the future, where we do not charge for the packaging but for using our packaging services.

Question 6

What happened with “THE BAG”, your previous projet? Are you still working on it?

Accepted Answer

A lot of the unique features of THE BOX are a result of working on THE BAG. We discovered that for THE BAG to be a success we needed a very large network of Voyagers and we felt that putting that project on pause and focusing on THE BOX would be a faster better way to get the technology and the solutions into the market. We will resume our crowd-shipping system, when we have a significant amount of sendings to handle, so that every Voyager will have a shipment available nearby to carry.

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