• Who is Secursus?

  Secursus is a parcel insurance service that is as easily adapted to professionals, the self-employed as to consumers. Secursus is a service with no engagement, no subscription and no minimum volume of shipments, you only pay for what you insure! Take advantage of a unique rate thanks to the partnership between LivingPackets and Secursus!Few readers

• Can I lose the value of my purchase?

  We strive to reduce risk every day but like any business there is a certain level of risk, including losing the value of your purchase. However, after 8 years, you will have at least 800€ in your LivingPackets account.Few readers

• How to use Secursus insurance with LivingPackets?

  Secursus parcel insurance will be directly available as an option when you will create your delivery on the LivingPackets platform. Make the right choice by protecting your deliveries and ensuring a successful experience!Few readers

• Can I become a LivingPackets distributor?

  You can become a distributor of LivingPackets products. To do so, you just have to contact us by filling in the form available on the Professional Area or Contact page and we will contact you.Few readers

• What is the minimum purchase amount?

  The price of a BOX is 399€ including VAT, which is the minimum purchase amount you can make.Few readers

• What happens if I lose a LivingPackets product?

  The possibility of losing one of our products is low. In fact, our products transmit a location. We will be able to always know where they are. The only possibility to lose it would be the result of a malicious act of destruction of THE TABLET, which resists to the IK08 standard.Few readers

• What rental income performance can I expect?

  After 8 years, you will have at least 800€ in your LivingPackets account. This kind of purchase involves a risk, that's why we can't commit ourselves to a maximum performance. The sale of services to professionals is not at a fixed price and the use of your BOX(es) will not be tied to a client: the rental income may therefore vary. We estimate a performance around 1 500€ to 2 500€ as being achievable over 8 years.Few readers

• How can I get my money back?

  You will be able to recover your rental income after 8 years, with the realized gain or a minimum of 800€.Few readers

• Why use parcel insurance?

  Using Secursus parcel insurance in combination with LivingPackets products means peace of mind for your parcel delivery and a refund in case of loss or damage of your parcel. Secursus associated with LivingPackets technology is the security of your goods guaranteed!Few readers

• When my BOX will be produced?

  We stipulate in the contract a minimum of 6 months between the time you purchase your BOX(es) and the time it is/are manufactured and then put into circulation with one of our professional customers.Few readers

• Can I add options during my contract?

  Our options are without commitment. You can therefore decide at any time to add them to your contract, use them or not for your deliveries. You will only be invoiced when you use them and the delivery is completed. Please note: the Seals option requires preparation and a commitment on volumes to be able to give them to you.Few readers

• How much does a BOX cost?

  We sell services and not products. That is why our offers and prices are based on services and not on the product. You have the possibility to use our products with 4 levels of services: FULL, SMART, PROTECTIVE or ALERT. The details of these offers are available on our commercial brochure available in the Professional Area pageFew readers

• Can I change my offer during my contract?

  Our offers are without commitment. So you can decide to change your service level during the course of your contract. To do this, nothing could be easier, you contact us from your LivingPackets account and we will make the change with you.Few readers

• LivingPackets markets an insurance option from Secursus. What is it?

  LivingPackets and Secursus have collaborated to create a package insurance against loss, theft and breakage with a preferred rate and high coverage. This option is available to all professionals who use LivingPackets products.Few readers