• Where is your head office located?

  Our R&D center is based in Sainte-Luce-sur-Loire, where most of our teams are located (Technology, Product, Production, Design, support functions).Few readers

• What is the purpose of my purchase?

  Your purchase is used to produce the THE BOX(es) you buy and to make them available to our professional customers so that they can use them. A real militant act, since it will produce a sustainable solution useful to all.Few readers

• What is a Sharing Angel?

  Everyone who decides to take part in our adventure, by choosing to participate in a sharing economy become LivingPackets' Sharing Angels. They become part of this community that thinks about the future of the world and choose to support a unique enterprise.Few readers

• What happens if my BOX is lost or damaged?

  If by accident, your BOX should be lost or damaged, our Customer Experience team is at your disposal to help you. But thanks to the geolocation function, and multiple tests of robustness, our products are designed to resist the possible inconveniences of delivery.Few readers

• How can I be sure that LivingPackets will still be there at the end of my contract?

  We are a self-funded company founded in 2016, which has been awarded two years in a row at CES (2020 and 2021). We hold the Solar Impulse label, the Seal of Excellence from the European Union and have been part of the French IoT - Impact x Technology program from the La Poste Group. We have thus demonstrated the power of our company and have been recognized and supported by major institutions. We have the will to become a global and sustainable company. However, there is a certain level of riskFew readers

• Can I choose who uses my BOX?

  The BOXes will be allocated to our customers in a chronological manner to allow us to manage the production and circulation of products to our customers. However, you can request a company to use our products by expressing your excitement about our Solutions.Few readers

• Where can I see THE BOX in person?

  We have opened our first LP Shop in Paris (82 rue d'Aboukir, 75002 Paris). In this showroom, you can discover THE BOX, our flagship product. You will be able to test it and talk with our team to know more about LivingPackets, our products and our offers.Few readers

• What is LivingPackets' business model?

  LivingPackets finances its activity by selling services to professionals. In fact, professionals can choose from a range of 4 service offers. The prices of these services vary between 200€ and 8€ per delivery and are based on the options selected and the volume of products they want to use.Few readers

• Who are the customers of LivingPackets?

  We are present today on 4 specific markets and focused on flows between companies or within a company. We target today the following markets: Industries: aeronautics, medical, electronic parts, industry... Art: auction houses, art galleries, museums... Luxury: fine jewellery, high-end watchmaking, luxury fashion... E-commece/Retail: high value electronic products e-commerce/retailFew readers