What happens if my item is lost?

THE BOX makes it possible to monitor the progress of a shipment in every detail. That's why we assume that fewer packages will be lost thanks to our system. But if it happens anyway, we know when and where it occurred (including damage) and who was responsible for the package at the time. This makes it easier for our users and insurance companies to compensate for the damage and identify the person responsible.

Updated on: 07/27/2020