> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://outofthebox.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Must a recipient be registered with LivingPackets / have the app?

Yes, we want a recipient to download our LivingPackets app so that they are not surprised about receiving THE BOX at home and can enjoy all the unique services we offer.